Last updated: June 2025
Store: Verdant Pull Co. | verdantpullco.com
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or federal holidays will begin processing on the next business day.
You will receive a shipping confirmation email with your tracking number once your order has been dispatched.
Shipping Time
Once dispatched, estimated delivery times are:
Domestic (United States)
Standard delivery: 3–7 business days
International
International delivery times vary by destination. Estimated transit times range from 7–21 business days depending on your country and local customs processing.
Shipping Cost
Domestic (United States): Free shipping on all orders — no minimum required.
International: Shipping costs for international orders will be calculated and displayed at checkout based on your delivery address and order weight.
Order Tracking
Once your order ships, you will receive an email containing your tracking number. You can use this number to track your package at any time via our Track My Order page at verdantpullco.com.
Please allow up to 24 hours for tracking information to update after you receive your shipping confirmation.
Pre-Orders
Pre-order items follow the same shipping policy as in-stock items. Processing and shipping timelines begin once the item becomes available and is ready to dispatch. You will be notified by email when your pre-order ships.
Customs, Duties & Taxes (International Orders)
Verdant Pull Co. ships internationally from Miami, Florida, United States. International orders may be subject to customs duties, import taxes, or fees imposed by your country’s customs authority.
These charges are the responsibility of the customer and are not included in your order total or shipping cost. Verdant Pull Co. is not responsible for delays caused by customs processing.
We recommend checking with your local customs office for information on potential charges before placing your order.
Shipping Carriers
We ship using trusted carriers including USPS, UPS, and FedEx. The carrier used for your order will be selected based on your location and package size.
Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at support@verdantpullco.com. We will work with the carrier to investigate and resolve the issue as quickly as possible.
Contact Us
For any shipping-related questions, please reach out to our support team:
Email: support@verdantpullco.com
Website: verdantpullco.com
Address: 8855 SW 50th Terrace, Miami, FL 33165
Verdant Pull Co. reserves the right to update this Shipping Policy at any time. Changes will be reflected on this page with an updated date.