Yes — free standard shipping on every single US order with no minimum purchase required. International orders have shipping costs calculated at checkout based on your delivery address and order weight.

Orders are processed within 1–3 business days. Once shipped, domestic US delivery takes 3–7 business days. International orders typically arrive within 7–21 business days depending on your country.

Yes! We ship worldwide from Miami, Florida. International shipping costs are calculated at checkout. Customs duties or import taxes may apply and are the customer’s responsibility.

Absolutely. Once your order ships, you will receive a confirmation email with your tracking number. Visit our Track My Order page anytime for real-time updates.

Orders can be cancelled or modified before they ship. Email support@verdantpullco.com as soon as possible with your order number. Once dispatched, orders can no longer be changed.

Pre-orders are charged in full at purchase to secure your allocation. Items ship within 1–3 business days of the official release date. Release dates are estimates and subject to change.

We accept returns within 30 days of delivery on unopened, factory sealed items in original condition. Opened hobby boxes cannot be returned. Email us with your order number to start a return.

Approved refunds are processed within 10 business days to your original payment method. Allow an additional 3–5 business days for the refund to appear in your account.

Always — without exception. Every product is 100% genuine and factory sealed, sourced exclusively from authorized distributors. Zero tolerance for resealed or counterfeit products.

We specialize in Pokémon hobby boxes, Panini trading cards across basketball, football, soccer, and baseball, and Prizm basketball sets. Our catalog is always growing.

We accept Visa, Mastercard, American Express, Discover, Apple Pay, and Google Pay — all processed securely through Stripe (PCI-DSS Level 1 certified).

Yes. All transactions are SSL encrypted and processed through Stripe. We never see or store your full card number — your data is protected at every step.

Yes, we have a wholesale program for hobby shops and bulk buyers. Visit our Wholesale Policy page or email support@verdantpullco.com with “Wholesale Inquiry” in the subject line.

Our wholesale minimum order is $500 USD, with a $300 USD minimum on reorders. Approved partners receive tiered pricing based on order volume.